The Client:
A publicly traded service and equipment company with more than 15,000 employees and presence in more than 70 countries.
The Challenge:
The client’s plan to deploy and scale new Enterprise Resource Planning (ERP) software hinged on securing lasting vertical and horizontal buy-in from across the company’s global operations. The multi-year process meant retiring not just old systems, but old ways of thinking. The Vice President of Transformation charged with leading the effort recognized her team needed to sharpen their ability to recognize and overcome internal skepticism. Failing to foster proactive, two-way communication across business groups and between technical and non-technical colleagues posed an existential threat to the roll out – and the company’s bottom line.
Why WPNT?
WPNT Communications has decades of experience helping multinational companies navigate transformation. With deep understanding of the neuroscience of change communication, WPNT coaches equip participants with the skills needed to move from informing to influencing. Linking programs to ongoing business objects allows participants to identify key stakeholders and tailor upcoming presentations to address their core concerns. Advanced training on Managing Q&A empowers participants to leverage tough questions to foster open dialogue and investment.
The Impact:
WPNT’s Presentation & Stakeholder Engagement Training delivered immediate, meaningful results for the client’s technical staff leading the global rollout. Through rigorous in-person, on-camera exercise, participants strengthened their ability to maintain message discipline and address stakeholder concerns. These skills ensured the VP’s team led the ERP rollout with the confidence to secure buy-in and the empathy to sustain it. The program enjoyed 100% positive participant feedback, and the client now plans to widely expand participation in advance of the company’s annual meeting.
Selected participant feedback:
IT Director, Security and Controls: “Extremely relevant to my role in presenting to various stakeholders.”
IT Director, Supply Chain Applications: “Great coaches - each provided expertise and points of guidance for our personal development.”
Senior IT Director, Business Applications: “This would put your team and your company on the next level.”
Global Manufacturing Materials Director: “100% relevant. This was very helpful and very effective.”
Facing transformation? Reach out today to see how WPNT Communications can help your leaders navigate it with confidence and clarity.